I first crossed paths with Catie when we worked together at the same residential building company. It was during this time I first realised what a passionate and exceptional person Catie was, an opinion that has grown further over the last eighteen months as Catie has been engaged by our business as a HR Consultant.
I was fortunate to again come across Catie in her capacity as Director for her newly formed business – Catie Paterson Consulting. At this time we were a successful small business who was going through a phase of rapid growth and it was evident the business needed a full health check around our existing HR systems, processes and procedures as well as our OH&S protocols. Being a small – medium sized growing company, it is sometimes hard to set-up, establish and keep on top of the ever-changing day to day Human Resource requirements and obligations.
To this end Catie has provided our company with invaluable HR support and information by highlighting our obligations, responsibilities and deficiencies which has enabled the business to continue to grow knowing we are doing the right thing for the business and our people.
Having now successfully implemented the change required I am further convinced of my decision to engage Catie to assist us. Not only are we a much improved organisation, but are now prepared for any contingency. The improvements we’ve made reflect the outstanding contribution Catie has made to the business.
It’s been a pleasure to have her work within our environment over the past 18 months, from assisting us with the implementation of workplace policies and procedures to facilitating intense and robust off site strategic workshops Catie has been a key ingredient in the ongoing successes and continued growth of the business and I would unreservedly recommend her services to any organisation seeking to improve the human resources and culture of their business.
Catie is an excellent HR Advisor and our company would have no issues with recommending her skills to any organization. Her response time is quick and efficient. Also listens, discusses and resolves any issues with us regarding our staff.
I met Catie around three years ago when I first engaged her to complete a project around our annual performance review process which included an assessment of our existing Position Descriptions and competency structure. During this time, it became evident that the firm required more extensive human resources support and guidance.
As a result of her work and service levels we engaged Catie Paterson HR Pty Ltd as the firm’s human resources specialist where she established the HR function; not an easy task particularly when the firm was growing and redefining its brand. We engaged Catie’s services as an in-house consultant to work with the team which she continues to do on a regular basis.
Catie set up HR processes, systems, procedures and protocols around managing the team ensuring all our responsibilities and obligations are met. These activities contributed to the firm to achieving its growth objectives and we have employed a General Manager to lead the day to day activities. Catie works alongside the General Manager and the leadership team to continue the people development and culture initiatives as well as ensuring we meet our responsibilities.
The firm conducts a number of conferences a year which includes a senior leadership planning session. Catie takes the lead in managing the offsite program where she facilitates healthy debates ensuring the firm is set up for success.
The work which Catie produces is second to none; she communicates and delivers in a manner that is easy to understand with very little ‘HR speak’ and continues to seek out ways to add value to the firm.
There is no hesitation in stating that Catie has been a key member of our leadership team for the past three years and continues to work closely with us. I would have no hesitation in recommending Catie Paterson HR Pty Ltd to any business looking for a trusted HR adviser who can not only improve the business from a human resources perspective but a whole of business outlook.
Catie Paterson HR has the rare ability to combine legislative understanding with human need. Ultimately working towards and delivering the best outcomes for all parties. Would we use them again? Absolutely. Would we refer them to others? We already have. The feedback reflects our positive experience.
Catie Paterson Consulting, and Catie personally, has been a highly valued support to our business. We engaged Catie during a period of significant business growth as we recognised that the scope of our human resources requirements had outgrown our in-house knowledge and capability. Catie’s skill and insight into both business operation and staff management has been crucial in our navigating various scenarios over the years, from staff coaching and development, navigating industry award requirements and contract law, to the more challenging aspects of staff performance management and termination. The piece of mind having Catie “on call” and always available at short notice to provide pragmatic and straightforward advice has been greatly appreciated. bluebottle highly recommends Catie Paterson Consulting services.